The Practice Prompts for Primary Health Care resource has been developed with the expertise and guidance of persons with lived and living experience and key stakeholders from the Primary Health Care sector. It responds to the need expressed by practitioners for practical support and guidance in how they engage and speak with people who have been impacted by violence as part of their practice.
Practice Prompts for Primary Health Care provide practical prompts aligned to the four R’s for practice under Recognise, Respond, Refer, and Reflect. They are not designed to be used or read verbatim, and are a tool to support practitioners and workers shape their own language with examples and prompts of the kinds of things to say, ask and think about when working with those at risk or impacted by violence.
The prompts are guided by what victims and survivors tell us helps to ensure trauma responsive practice that is informed by an awareness of the individual person and their often-complex compounding intersectional experiences. The language used in Practice Prompts for Primary Health Care is intentionally informal and practical.
The short videos below emphasise the importance of adapting to each situation; being flexible in your approach; using authentic language; taking time; being curious and ensuring safety. They provide information on how to be aware of intersecting experiences such as for people with gender diversity or disability.