Privacy Policy

This statement describes how the National Centre for Action on Child Sexual Abuse collects and uses personal information when someone uses the National Centre’s website. By using the National Centre’s website you consent to the data practices described in this statement.

The National Centre is committed to protecting the privacy of personal information and to meeting its obligation to comply with the Australian Privacy Principles.

Collection of your personal information

There are elements of the National Centre for Action on Child Sexual Abuse’s website which can be viewed without providing personal information. However, if you choose to Connect with Us by subscribing or submitting a comment you will be required to submit personally identifiable information including your name and email address. You may choose to use a pseudonym.

We may also collect the following non-personally identifiable information, including but not limited to: IP address, browser type, version and language, operating system, pages viewed while browsing the website, page access times and referring website address.

Use of your personal information

The National Centre for Action on Child Abuse collects and uses your personal information to operate the National Centre website, communicate with you effectively and provide you with accurate information.

The National Centre may also use your personally identifiable information to inform you of other opportunities to participate in the National Centre’s work (for example contacting you by survey to seek your feedback on an aspect of the National Centre’s work) or the work of an external business partner (for example, to inform you about an opportunity to participate in a research project undertaken by one of our partners).

Non-personally identifiable information such as IP address, browser etc is used for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this website.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in this privacy statement. If our information practices change at some time in the future we will only use data collected from the time of the policy change forward for these new purposes.

Sharing your personal information

The National Centre for Action on Child Sexual Abuse does not use or disclose your personal information, including sensitive information, without your explicit consent unless it is permitted by law or has been outlined in this statement. The National Centre may disclose personal information to another person, entity, authority or government body where:

  • we are required by law to do so
  • we are ordered to do so by a court or tribunal order
  • there is an immediate or imminent risk of serious harm to the individual, an identified third party or the general public
  • we are made aware of engagement or suspected engagement in an unlawful activity or serious misconduct
  • to our funders to meet our contractual obligations and service agreements.

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service and will be required to maintain the confidentiality of your information.

When disclosing your information, we will ensure that the recipient of the information has suitable and adequate privacy policies and procedures in place that reflect relevant obligations under Australian law.

The National Centre does not sell, rent or lease its contact lists to third parties.

Changes to this Privacy Statement

The National Centre for Action on Child Sexual Abuse may make amendments to this Privacy Statement at any time.

Accessing your personal information

You have a right to access your personal information held by the National Centre, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. The National Centre for Action on Child Sexual Abuse reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Correcting your personal information

The National Centre will take all reasonable steps to ensure the information we collect and hold about you is correct and up to date.

If you believe the information we hold about you is inaccurate you may request, in writing, that we update that information. Where the National Centre is satisfied that the information we hold is inaccurate, we will take all reasonable steps to correct this information within 30 days. If we determine the information we hold does not require correction, we will advise you in writing.

Contacting us

The National Centre for Action on Child Sexual Abuse welcomes your comments regarding this Privacy Statement. If you have any questions about this Privacy Statement or you wish to access or correct your personal information or you believe the National Centre has not adhered to this Privacy Statement, please contact us:


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